What should a pharmacy technician do if they do not understand a prescription?

In situations where a pharmacy technician does not understand a prescription, it is crucial to consult with the supervising pharmacist. This approach is appropriate because pharmacists have the necessary education, training, and experience to interpret prescriptions accurately. They can provide clarification on the medication, dosage, and instructions, ensuring patient safety and proper medication management.

Consulting with the pharmacist is important for maintaining professional standards and adhering to protocols that safeguard patient health. By seeking assistance, the technician helps prevent potential medication errors, which could arise from incorrect assumptions or misunderstandings about the prescription details. This collaborative approach promotes a safe pharmacy environment and reinforces the importance of teamwork in healthcare settings.